[Fixed] Cannot Connect To App Store On iPhone, iPad, Mac, Apple TV

This is the correct fix if you are unable to connect your device to App Store, iBook Store and iTunes Store on iPhone, iPad, iPod Touch, PC, Mac, Apple TV. The most prominent culprit of the issue is the internet connection. So we'll try to start from this area.

You need to check your settings and network connection to fix the problem on your iOS device that occur when trying to open iTunes Store, App Store and iBook Store the problem showing with an alert message saying Cannot Connet To iTunes Store or something identical.

If you encounter that issue than you will find out that iTunes Store, App Store and iBook Store may not load anything at all, or they just stop during the downloading content.

[Fixed] Cannot Connect To App Store On iPhone, iPad, Mac, Apple TV

So if you are one of the unlucky guys facing the issue of the iTunes doesn't identify your iPhone or iPad when trying to connect it to computer with a USB cable then this solution might be help.

Also check

How to fix cannot connect to App Store, iBooks Store, iTunes Store on iPhone


1) Examine your connection

You need to be sure that your iOS device is correctly connected to the internet. Try browse the internet using your internet browser to check whether you're connected. If you discover you're not connected, then use another device using the same network to see if the second device is connected or not. If all your devices can't connect to the internet, then turn off your Wi-Fi and turn it on again -- this is to reset it. But if you still unable to connect then you can contact your internet provider for support.

However if only your first device that can't connect to the internet then you can see the instructions from Apple support to activate Wi-Fi.

For data cellular service

In case you are using cellular service to access to the internet using your iOS device then be sure you have turned on your cellular data for iTunes Store, App Store, iBook Store by going to Settings > Cellular, and turn on Cellular Data.

2) Check about your System Status

You can head to Apple System Status page to find out whether there are interruptions in service in your region or country.

3) Update your account

If you can't access to App Store, iTunes Store or iBook Store because unable to log into your Apple ID, then please head to this page to reset your Apple ID password.

Or if you just changed either your Apple ID or its password, then log out from existing Apple ID then log in back. Head to Go to Settings > [your photo] > iTunes & App Store. Then tap your Apple ID, log out, then tap the Sign In to access your account.

Apple ID iTunes App Store

In case you are asked to verify your payment detail, then be sure all the details such as your first and last name, billing address are correct and similar in your financial information.

4) Update your iOS

You probably need to update your existing iOS to the latest version. Once done you can try connecting to iTunes Store, App Store, or iBooks Store again.

5) Also check time and date


This could be a culprit, you better check your date and time settings to find out whether they are correctly set to your time zone.

For iPhone, iPad, iPod touch


Open Settings > General > Date & Time -> Set Automatically to On
Setting General iPhone Date And Time
Set Automatically iPhone On

For Mac


Open System Preferences > Date & Time -> Set Automatically to On

For Apple TV


Open Settings > General > Date and Time.

For PC


Find the timedate.cpl using the search box / Search Charm.

Then set the date and time correctly or you can turn it on to automatically setting.

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